Privacy Policy

Last modified: 27 August 2025

Introduction

BeeHero Inc. or any of its affiliates (as applicable) (“BeeHero”, “we”, “our” or “us”) develops and operates smart sensors and analytics platforms, aimed to maximize crop yields through pollination services ("Platform"). We also operate the website https://www.beehero.io/, its subdomains and its related features (“Website”, and collectively with the Platform – the “Services”).

BeeHero is dedicated to protecting your privacy rights and making our practices regarding your personal data more transparent and fair. This Privacy Policy (“Policy”) was designed to help you understand the information we collect, store, use and share, and it applies whenever you visit our Website, install or interact with our Platform, or otherwise access or use any of our Services.

Specifically, our Policy addresses the following:

1. ‎What types of data we collect?‎
2. ‎Tracking Technologies
3. ‎Why we process your Personal Data, and under what legal bases?‎
4. ‎With whom we share your data?‎
5. Marketing and advertising
6. ‎Your rights
7. ‎International data transfers
8. ‎How we protect your data?‎
9. ‎Minors
10. ‎Retention
11. ‎Updates to this Policy
12. ‎Contact Us
13. SMS Terms and Conditions

We strongly urge you to read this Policy and make sure that you fully understand and agree to it. If you do not agree to this Policy, please discontinue and avoid using our Services. You have the right to cease using our Services, pursuant to this Policy at any time.

You are not legally required to provide us with any Personal Data (as defined below), but without it we will not be able to provide you with the full range or with the best experience of using our Services. 

1. What types of data we collect?

   We collect two types of data from you: Personal Data ("Personal Data") and non-Personal Data. Personal Data means any information which may potentially allow your identification with reasonable means (for example, email address or name). Non-Personal Data, by contrast, can be defined as any information that does not relate to an identified or identifiable natural person. This may include, for example, your aggregated usage information and technical information transmitted by your device (e.g. the device you use and your operating system, etc.). This section sets out how and when we collect those types of data from you. 

   1. Account and Communication Information. When you sign up to our Services, or contact us via our Services, we collect the Personal Data you provide us. This may include your name, email address, phone number, company name and any other information you choose to provide during your interaction with us. We may also collect similar types of Personal Data about you through our affiliate programs.
   2. Transaction Information. Payments you make will be processed via a third party payment service provider, and we will not collect or store your financial data (e.g. your credit card numbers or bank account). We may still however receive your non-financial Personal Data related to the purchase, such as your name and invoice number, in order to fulfil your transaction and for our accounting purposes. 
   3. Usage Information. When you use our Services, we collect technical information about your interaction with our Services. Such information may include IP address, unique identifiers (e.g. MAC address) as well as other information which relates to your activity in the Services.

   For the avoidance of doubt, we will treat any non-Personal Data connected or linked to any Personal Data as Personal Data as long as such connection or linkage exists. 

2. Tracking Technologies

When you visit or access our Services, we use cookies and similar technologies ("Tracking Technologies"). These allow us to automatically collect information about you, your device, and your online behavior, in order to enhance your navigation in our Services, improve our Service's performance, perform analytics, and customize your experience.

There are various ways in which you can manage and control your Tracking Technologies settings.One method of managing your Tracking Technology preferences is changing your browser settings to send a “Do-Not-Track” signal. In such case, your browser will send us a special signal to stop tracking your activity. In addition, various internet browsers allow you to change your cookie settings, for instance in order to block certain kinds of cookies or files. Accordingly, you can therefore block cookies by managing the settings on your browser that allows you to refuse the setting of all or some cookies. However, please note that certain features of the Website may not work properly or effectively if you delete or disable cookies.

3. Why we process your Personal Data, and under what legal bases?

   This section explains for what purposes we use your Personal Data and outlines the legal bases that underlies our usage.

4. With whom we share your data?

   We may share your Personal Data as described below:

1. Affiliated companies: we may share Personal Data internally within our family of companies, for the purposes described in this Policy. 
2. Payment processors: we share your payment information with third party payment processors, for the purpose of facilitating your payments when using our Services. These third parties may have access to your Personal Data so that they may perform these tasks on our behalf.
3. Service providers and partners: we work with service providers that work on our behalf that may need access to certain personal data in order to provide their services to us. These companies include those we have hired to provide various services, such as cloud storage vendors, messaging services.
4. Compliance with laws and law enforcement entities: we may disclose any data about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal procedures (including but not limited to subpoenas), to protect our or a third party’s property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. We also may be required to disclose an individual’s Personal Data in response to a lawful request by public authorities, including meeting national security or law enforcement requirements. We will only disclose the minimum amount of Personal Data that is required for compliance with such legal requirements.
5. Auditors and advisers: we may share your data with our external auditors, advisors and professional service providers (e.g. lawyers, accountants, insurers etc.) for the purpose of ensuring our compliance with regulatory requirements and industry standards.
6. Mergers and acquisitions: we may share your data if we enter into a business transaction such as a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets. Any party that acquires our assets as part of such a transaction may continue to use your data in accordance with the terms of this Policy. If we believe that such change in control might materially affect your Personal Data then stored with us, we will notify you of this event and the choices you may have via e-mail and/or prominent notice on our Services.

In the 12 preceding months, we have collected and/or disclosed the following categories of Personal Data:

In the 12 preceding months, we have collected Personal Data from the following categories of sources:

• Consumer directly.
• Your mobile device and web browser when accessing our Services.
• Third party partners (such as our referral program partners).
• Drawn from other information we collect.

We do not Sell or Share (as defined under the CCPA) your Personal Data.

5. Marketing and advertising

Subject to the applicable laws in your jurisdiction, we or our affiliated representatives may send you promotional content or messages by e-mail, marketing calls, and similar forms of communication. If you wish not to receive such promotional messages or calls, you may inform us by sending a written notice by email to the following address: support@beehero.io or by pressing the “Unsubscribe” link contained in the promotional communications you receive. 

Please note that we may also contact you with important information regarding your use of our Services. For example, we may notify you (through any of the means available to us) of changes or updates to our Services, payment issues, service maintenance, etc. You will not be able to opt-out of receiving such service messages unless otherwise specified herein.

6. Your rights 

   Depending on your jurisdiction, you may request to: 

   1. Receive confirmation as to whether or not Personal Data concerning you is being processed, and access your stored Personal Data, together with supplementary information. 
   2. Receive a copy of your Personal Data in a structured, commonly used and machine-readable format. 
   3. Request rectification of your Personal Data that is in our control.
   4. Request erasure of your Personal Data.
   5. Object to or restrict the processing of certain Personal Data by us.
   6. Ask to withdraw any consent you have previously provided us in connection with our use and processing of your Personal Data.

You also have the right to be free from any discrimination for exercising your rights, such as offering you different pricing or products, or by providing you with a different level or quality of services, based solely upon your request.

Please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements. Users are welcome to contact us for any questions or requests via the following email address: support@beehero.io.We will make an effort to reply within a reasonable timeframe. Please feel free to reach out to us at any time.When handling these requests, we may ask for additional information to confirm your identity and your request. If you have additional concerns, you can also lodge a complaint with your local data protection authority.

To the extent you feel unsatisfied with our response to your request to exercise your rights, you may choose to send us a request to appeal our decision. If you are unsatisfied with our response, you can lodge a complaint with the applicable data protection supervisory authority (if applicable).

You can use an authorized agent to make a request to exercise your rights on your behalf if:

• The authorized agent is a natural person or a business entity; and.
• You sign a written declaration that you authorize the authorized agent to act on your behalf. If you use an authorized agent to submit a request to exercise your right, please provide us with a certified copy of your written declaration authorizing the authorized agent to act on your behalf using the contact information below.

The request must:

• Provide sufficient information to allow us to reasonably verify you are the person about whom we collected Personal Data or an authorized agent. We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you; and
• Describe your request with sufficient details to allow us to properly understand, evaluate, and respond to it.

We will only use Personal Data provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. Making a verifiable consumer request does not require you to create an account with us.

7. International data transfers

Since we operate globally, and accordingly Personal Data may be stored and processed in various countries worldwide. We may transfer your Personal Data to countries other than your own jurisdiction, including to the United States. These countries' data protection rules may differ from those in your country. We will take appropriate measures to ensure our transfers of Personal Data comply with applicable data protection laws.

8. How we protect your data?

We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your Personal Data. While we seek to protect your information to ensure that it is kept confidential, we cannot guarantee the security of any information. You should be aware that there is always some risk involved in transmitting information over the internet and that there is also some risk that others could find a way to thwart our security systems. Such breaches can lead to things such as reputational harm, fraud or identity theft. Therefore, we encourage you to exercise discretion regarding the Personal Data you choose to disclose. If you feel that your privacy was treated not in accordance with our Policy, or if any person attempted to abuse the Services or acted in an inappropriate manner, please contact us directly via our contact details available below.

9. Minors 

Our Services are only eligibleto individuals who are the greater of eighteen (18) years of age or the age of legal majority in their jurisdiction ("Applicable Age"). We do not knowingly collect or solicit Personal Data from anyone under the Applicable Age. By accessing, using or interacting with our Services, you certify to us that you are not under the Applicable Age. In the event that we learn that we have collected Personal Data from an individual under the Applicable Age without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about an individual under the Applicable Age, then please contact us through the contact details available below.

10. Retention 

We will retain your Personal Data for as long as necessary to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

11. Updates to this Policy 

We reserve the right to change this Policy at any time. The most current version will always be posted on our Website (as reflected in the “Last Updated” heading). You are advised to check for updates regularly. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.

12. Contact Us

If you have any further questions, please contact us at: 

BeeHero Inc. 

Physical address: 4225 S Highland Ave Del Rey, CA 93616

13. Terms and Conditions – SMS Program

SMS Messages may be sent based on contact information collected and managed through our systems. By engaging with BeeHero, you agree to receive such communications unless you opt out. If you wish to unsubscribe from SMS messages, you may do so by following the instructions in the message or by contacting us directly at support@beehero.io

The following additional SMS-related information is provided:

• Brand Name/DBA: BeeHero
• Pricing Disclosure: Message and data rates may apply.
• Message Frequency: Message frequency will vary based on your interactions and preferences.
• Opt-Out Instructions: as detailed above.
• Customer Support Email: For assistance, contact us at support@beehero.io